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Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when using Pk Whatsapp Mini Crm.
Last Updated: November 02, 2025
We collect information to provide better services to our users. The types of information we collect include:
Account Information
- Name, email address, phone number, and other contact details
- Account credentials and authentication information
- Billing and payment information
WhatsApp Integration Data
- Chat messages and conversation history for CRM functionality
- Contact lists and communication patterns
- Media files shared through WhatsApp
Usage Data
- How you interact with our service and features used
- Performance metrics and error logs
- Session duration and activity timestamps
Device Information
- Browser type, operating system, and version
- IP address and device identifiers
- Screen resolution and language preferences
We use the collected information for the following purposes:
- Provide and maintain Pk Whatsapp Mini Crm services
- Process WhatsApp communications and manage your CRM pipeline
- Send automated responses and manage chatbots
- Analyze usage patterns to improve our services
- Provide customer support and technical assistance
- Process payments and manage billing
- Send important updates and notifications
- Detect and prevent fraud or security issues
🔐 Important Security Notice
Pk Whatsapp Mini Crm operates as a browser extension and web application. We process WhatsApp data locally in your browser and on our secure servers to provide CRM functionality.
Regarding WhatsApp data specifically:
- Messages are processed to enable CRM features like lead management and automated responses
- Contact information is stored to maintain your sales pipeline and communication history
- Chat data is encrypted in transit and at rest
- We do not share your WhatsApp conversations with third parties
- You maintain full control over your data and can delete it at any time
We implement robust security measures to protect your information:
Encryption
End-to-end encryption for sensitive data
Secure cloud infrastructure
Regular security audits
Access Control
Multi-factor authentication
Role-based access control
Regular access reviews
Data Protection
Regular data backups
Disaster recovery plans
Data redundancy
Staff Training
Security awareness programs
Privacy best practices
Incident response training
You have several rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Export your data in machine-readable format
Restriction
Limit how we process your information
Objection
Object to certain types of processing
📧 Exercise Your Rights
To exercise these rights, please contact us at privacy@pkwhatsappminicrm.com